Q. Who is Senry Faucet?

A. Senry Faucet integrates innovative design, quality materials, and a driven committment to meeting customer needs. In the hands of the harshest critics - customers themselves - Senry compares favorably to brands like Moen and Delta. Where Senry diverges is in its insistence on crafting faucets from solid brass instead of the more commonly found, and cheaper, bodies made from stamped steel.

Brass is the ideal material for long lasting faucets

• Body strength and durability
• Improves finishing and coating process
• Excellent corrosion resistance
• Formulated for drinking safety
• Seamless one-piece main faucet body for a leak-free waterway and pleasing shape
• No seams or joints to harbor dirt

Q. Critical reasons to buy from FaucetCenter

A. 1) We feature unique designs and innovative features. Look far and wide (some of our customers literally searched for years!) and you will not find Antique Brass finished faucets anywhere else. Senry faucets come in a wide variety of styles, from traditional classics to modern designs with striking visual impact. Our customers cross shop mainstream brands like Moen and Delta, to boutique offerings from Kohler to Grohe, but they still manage to find truly unique offerings from Senry Faucet that are unavailable on the marketplace.

2) The best value on high quality solid brass faucets. Be careful when you pick up your delivery, these faucets are heavy! Each faucet is cast from solid brass which offers the greatest durability and resistance to corrosion. More importantly it feels solid – the feeling we associate with quality. You will be hard pressed to find competing faucets of this quality without jumping multiple price brackets.

3) Fast, friendly service before, during, and after sale. We pride ourselves on making your shopping experience as enjoyable as possible. The faucet information and pictures you need to make an informed decision are clearly and logically laid out on the website. If you have a more specific question you can access our live chat associate or send us a quick email. As a high-volume reseller we also have a closer working relationship with the manufacturer affording a high level of after sales support and effective customer feedback channel.

Q. How does FaucetCenter stand behind my order?

A. We understand the trust a customer places in the vendor when making a purchase is many times greater when making an online purchase, sight unseen. Please read our privacy policy, we take great care to ensure the integrity of the limited information needed from our customers; the selection of Paypal as the primary payment method ensures your billing information is handled by a universally recognized and secured financial intermediary - we are a verified business member and have successfully conducted business through Paypal through the years.

We stand behind the quality of our products, and our commitment to working with the manufacturer gives our customers' support inquiries high priority. If you have a support question or issue with your faucet, please exercise your access to the manufacturer's support services which are listed in the documentation accompanying your order. In addition to the webstore FaucetCenter is an active eBay PowerSeller, and you may review our eBay transaction feedback.

Q. I am concerned about duty and brokerage fees on my shipment.

A. We aggregate US orders and ship them on a weekly basis. All orders are imported into the US and shipped domestically. In doing so, FaucetCenter pays all duties and brokerage fees and you can expect to receive your faucet in a timely manner without the concern of having the package held up in customs.

Q. Can I have my US delivery overnighted?

A. We are based in Canada and import orders into the US before shipping, which makes it difficult to ship orders to the US on a daily basis. It is possible to upgrade to a higher faster delivery service, but FedEx ground service is fairly quick and it is usually not worth the high cost of using overnight or 2-day service. Please contact us if you have an urgent or special delivery request and we can do our best to meet your needs.